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Privacy policy

In connection with making available the websites hosted at [www.ukhost4u.com]  detailed information on how TECNIFISIO – FISIOTERAPIA, UNIPESSOAL LDA., a private limited company, with registered office at Rua Dr. Alberto Iria, lote 9, cave B, 8600 – 512 LAGOS, registered with the Commercial Registry Office of Lagos under the sole registration and legal person number 506053725 (hereinafter “Tecnifisio”) processes your personal data.

This Privacy Policy aims to help Users understand the personal data we collect, how and why we use it, to whom we disclose it and how we protect your privacy when providing our products and services. 

In addition, we want our Clients to know the general privacy rules and the terms of processing of the data we collect, in strict respect and compliance with the applicable legislation in this area, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“General Data Protection Regulation”).

Data Controller

The Data Controller, referred to in this policy as “we” or “Tecnifisio”, means the following entity: 

TECNIFISIO – FISIOTERAPIA, UNIPESSOAL LDA.

Rua Dr. Alberto Iria, lote 9, cave B, 8600 – 512 LAGOS

+ 351 282 761 408

info@tecnifisio.com

Personal Data we collect

Tecnifisio collects the following personal data from Users:

  1. Name
  2. Email
  3. Telephone
  4. Specialty requested (appointment booking)
  5. Optional message, namely the description of how you feel
  6. CV and contact details sent in job applications (recruitment)

The appointment booking form includes an optional field (“Tell us how you feel”). By describing your symptoms you may be providing health data, which is a special category of data. This data is processed on the basis of your explicit consent, under Article 9(2)(a) of the General Data Protection Regulation, exclusively to prepare and assess your appointment request. Completing it is optional: you may leave the field blank and provide that information only at the appointment, and you may withdraw your consent at any time. In the other forms (contact and recruitment) you must not enter special categories of data (i.e., racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or sex life or sexual orientation).

Purposes of collecting Personal Data

Tecnifisio collects your personal data for the following purposes:

  1. Provision of information;
  2. Booking appointments;
  3. Receipt and assessment of applications (recruitment);
  4. Subscription to the Newsletter.

The personal data referred to is processed on the basis of pre-contractual steps and performance of the contract, under Article 6(1)(b) of the General Data Protection Regulation.

For the purposes of subscribing to Tecnifisio’s Newsletter the data is processed on the basis of consent, under Article 6(1)(a) of the General Data Protection Regulation. 

General principles applicable to the processing of Personal Data

Tecnifisio undertakes to ensure that the personal data it processes is:

  • Processed lawfully, fairly and in a transparent manner in relation to data subjects;
  • Collected for specified, explicit and legitimate purposes, and not further processed in a manner that is incompatible with those purposes;
  • Accurate and kept up to date where necessary;
  • Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which they are processed;
  • Processed in a manner that ensures their security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Retention period of Personal Data

The personal data collected is processed in strict compliance with the applicable legislation and is stored in specific databases created for that purpose.

The period during which the personal data collected by Tecnifisio is stored and kept varies according to the purpose for which the information is processed, being archived only for as long as necessary to fulfil the purposes for which it is processed.

There are legal requirements that oblige data to be kept for a minimum period, so that, where there is no specific legal obligation, the data will be stored and kept only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, at the end of which they will be erased.

Rights of Data Subjects

Under the General Data Protection Regulation, the data subject has the following rights in relation to the processing of their personal data:

RIGHT TO INFORMATION:

The right to receive information on the terms of the processing of your personal data at the time it is collected or, if the data is not collected from the data subject, within a reasonable period after obtaining the personal data, subject to the exceptions provided for in the General Data Protection Regulation.

RIGHT OF ACCESS:

The right to obtain confirmation as to whether or not personal data are being processed and, where that is the case, the right to access your personal data, as well as information on the purposes of the processing, the categories of personal data concerned, the recipients of the data, the envisaged retention period, among others.

RIGHT TO RECTIFICATION:

The right to obtain, without undue delay, the rectification or updating of inaccurate personal data concerning you.

RIGHT TO ERASURE:

The right to obtain erasure of your personal data, without undue delay, in certain circumstances set out in law.

RIGHT TO RESTRICTION OF PROCESSING:

The right to obtain restriction of processing, if one of the conditions provided for in the General Data Protection Regulation applies.

RIGHT TO DATA PORTABILITY:

The right to receive the personal data concerning you which you have provided in a structured, commonly used and machine-readable format.

RIGHT TO OBJECT:

The right to object, at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, namely where your data are processed for direct marketing purposes.

RIGHT NOT TO BE SUBJECT TO AUTOMATED INDIVIDUAL DECISION-MAKING:

The right not to be subject to any decision based solely on automated processing of your personal data, including profiling, which produces legal effects concerning you or similarly significantly affects you.

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY:

The right to lodge a complaint with the competent supervisory authority under the law (the Portuguese National Data Protection Commission – CNPD) if you consider that your data is not being lawfully processed by Tecnifisio, under the applicable legislation and this Policy.

Under the law, you are also guaranteed the right to withdraw your consent to the processing of data for which consent is the legal basis. To this end, you have the right to withdraw your consent at any time, which does not, however, invalidate the processing carried out up to that date on the basis of the consent previously given. 

These rights may be exercised by the User at any time by email: info@tecnifisio.com.

Tecnifisio will reply in writing (including by electronic means) to the User’s request within a maximum of one month from receipt of the request, except in cases of special complexity, in which case this period may be extended to two months. 

If the requests made by the User are manifestly unfounded or excessive, namely due to their repetitive nature, Tecnifisio reserves the right to charge administrative costs or to refuse to act on the request.

Transfer of personal data

In connection with the processing of User Data, Tecnifisio uses or may use third parties, subcontracted by it, to process User Data on its behalf and in accordance with its instructions.

Tecnifisio ensures that such processors provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of the applicable law and ensures the security and protection of the rights of data subjects, under the subcontracting agreement entered into with those processors.

Tecnifisio may also transmit its Clients’ personal data to third parties, not qualified as processors, when it considers such data communications necessary or appropriate (i) under applicable law, (ii) in compliance with legal obligations/court orders, or (iii) to respond to requests from public or government authorities. In this sense, Tecnifisio may transmit your personal data to public authorities and regulators.

The table below lists the recipients of personal data transmissions:

Categories of recipientsPurposes of processing personal data
Consultants and LawyersProvision of consultancy and legal services
Providers of traditional Chinese medicine, speech therapy and nutrition services.Provision of traditional Chinese medicine, speech therapy and nutrition services.
IT services and infrastructure providers Provision of services (e.g., website hosting and email delivery)

Cookies

For more information on Tecnifisio’s use of cookies, please see the Cookie Policy.

Tools used

Facebook and Instagram:

On the Website there is interactivity with Facebook and Instagram, through a link to the servers of these social networks; this will allow them to identify the website the user is visiting and possibly store other data, such as the IP address. If the User is logged in to Facebook and/or Instagram, the data will be associated with their accounts. To prevent this, the User should log out of Facebook and Instagram before visiting the page.

Information on the data processing carried out by these social networks is available at: https://www.facebook.com/about/privacy/ and https://help.instagram.com/519522125107875.

Google Analytics:

This Website uses Google Analytics, a web analytics service provided by Google. Cookies will be stored that provide information on use and navigation on the Site, including the User’s IP address, which are transmitted to Google’s servers. However, the data collected is not related to any other data held by Google. 

The User may disable the tool by downloading and installing a browser add-on available from Google: https://tools.google.com/dlpage/gaoptout?hl=en.  

Google Ads:

This Website uses Google Ads, an advertising service from Google. This service uses cookies and/or device identifiers to serve ads based on the user’s previous visits or use

The User may refuse the use of cookies or device identifiers from Google in Ads Settings, available at: https://adssettings.google.com/authenticated.

Additionally, you may refuse the use of cookies from external providers through the following link: http://optout.networkadvertising.org/?c=1 or control the use of device identifiers through your device settings, available at: https://support.google.com/ads/answer/1660762#mob. 

Contact us

For more information or questions relating to the privacy of your personal data, you should send an email to: info@tecnifisio.com.